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AccountDelivery Information & Charges
We offer rapid UK delivery services and fast cost effective European and Worldwide services. We provide various delivery options based on your requirements & location as well as the hazard class of the goods you are ordering. Information & pricing regarding the delivery services available can be found below.
Current Delivery Status - Updated December 2020
Following some disruption earlier in the year, most UK shipments are now back to normal delivery times. Our provider, UPS, offers a nationwide delivery service. However the service is subject to local disruptions due to COVID restrictions.
We can request a priority service for Critical PPE supplies but this does not offer a guaranteed next day service. Please add a note to the delivery notes section on your order and we will mark the parcel for this service.
EU and Worldwide deliveries may also currently be subject to delivery delays due to COVID restrictions.
Due to measures taken by the French government on December 21st 2020 to temporarily close its border with the UK, shipments to Continental Europe may be delayed.
UPS Christmas Deliveries
Below you will find the UPS Christmas & New Year Collection & Delivery Schedule 2020/2021
Standard UK Delivery
Once your package ships we will send you UPS tracking details. Please note, some parcels may be delayed due to the COVID-19 situation. Please allow 2-5 working days for delivery, and check the UPS tracking website for the most up to date information on your delivery.
Subject to stock availability (which is stated on the product page), items ordered online are usually dispatched for delivery by courier the next working day* if ordered before 2pm. Same day dispatch, as well as next working day delivery are not guaranteed - although once in transit, service is generally very consistent throughout mainland UK. Hazardous items are delivered at the same price and there is no extra charge for packing or paperwork, although some restricted chemicals are limited to licenced purchasers only. *During normal operations, deliveries to the Highlands and Islands and to Northern Ireland may take up to 72 hours from date of dispatch - please see the list of affected extended area postcodes below.
Charges Explained
Delivery of orders under 50kg are FREE to our customers in the Cambridge area. Specifically postcode CB and PE qualify for this service.
Get our best value delivery rates when you order online. OUr national UK rates are as low as £7.49 for orders up to 5kg.
You can calculate the shipping cost of your desired items by adding them to the basket and using the 'Estimate Shipping & Tax Feature'.
Some of our larger products will be delivered by specialist pallet carriers. Subject to stock availability, goods are usually delivered within 3 working days from date of dispatch.
Although we do not have a trade counter, you can collect your order from our UK distribution centre in Cambridge for a small charge. After placing your order, we will contact you once your order is ready. NOTE: Chemicals may not be collected unless collecting with I.D. and a valid Home Office licence.
The following postcodes are classed as 'Extended Areas' by UPS. Delivery to these locations will take a longer than delivery to other locations within the UK.
All BT postcodes
AB37-AB38
AB44-AB45
AB53-AB56
CA18-CA27
HS1-HS9
All IM postcodes
IV7
IV9-IV12
IV14-IV28
IV30-IV32
IV36
IV40-IV56
KA27-KA28
All KW postcodes
LA15-LA23
PA20-PA38
PA41-PA49
PA60-PA78
PA80-PA88
PH17-PH26
PH30-PH44
PH49-PH50
TR21-TR25
All ZE postcodes
Standard EU Delivery
Update December 2020 - due to measures taken by the French government on December 21st 2020 to temporarily close its border with the UK, shipments to Continental Europe may be delayed.
Subject to stock availability (which is stated on the product page), during normal operations items are usually delivered to most European destinations in 3-5 working days.
Charges Explained
The rates stated are applicable to most European countries. Please note that Denmark, Finland, Norway, Sweden, Switzerland and Turkey are not included in the European freight band.
You can estimate the shipping cost to your country by adding the desired items to your basket and using the 'Estimate Shipping & Tax Feature'.
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
Subject to stock availability (which is stated on the product page), hazardous items are usually delivered to most European destinations in 7-10 working days following completion of hazardous packing and production of necessary paperwork - as required by IATA, ADR or IMDG. For this reason Hazardous items have a different delivery price.
NOTE: If any of the items you are purchasing are hazardous, your goods will require special packing and documentation. We will contact you to advise the extra charges applicable. In this case it may be preferable to increase the size of your order to reduce the price per kilo overall.
International Shipping Rates
International shipping rates vary by country and will displayed during the checkout process. Please note that some orders may require additional paperwork for which charges will apply. A member of our export team will contact you if this is the case or you can contact them on +44 (0)1954 233100 or export@camlab.co.uk
We engage the expertise of committed Couriers who provide door-to-door or door-to-airport services to facilitate international deliveries of parcels and small packages to over 200 countries.
We aim to provide quick and cost effective worldwide deliveries through trusted carriers who ensure that all export issues are resolved quickly and efficiently to minimise delays in getting your goods to you and your customers.
Subject to stock availability (which is stated on the product page), for international parcel delivery, items are usually delivered 7-10 days from receipt of payment (from receipt of Purchase Order for International Dealers).
You can estimate the shipping cost to your country by adding the desired items to your basket and using the 'Estimate Shipping & Tax Feature'.
A comprehensive, flexible and palletised service for sea or air freight to meet all forwarding options depending on country and shipping service requested. We aim to ensure timely delivery of your goods while keeping you informed at all stages and providing Proof of Delivery when goods have been delivered.
Please contact the Export Team for advice on rates as well as compliant shipping documentation and procedures (export@camlab.co.uk)
Subject to stock availability (which is stated on the product page), hazardous items are usually delivered to most International destinations in 12-14 working days following completion of hazardous packing and production of necessary paperwork. This delivery time frame is also subject to UK customs checks ensuring that packing and paperwork are compliant with goods being exported and the destination country.
For this reason Hazardous items have a different delivery price and additonal charges will apply to your web order.
We can also provide a full export consolidation and logistics service including all specified export documentation. This can save you valuable time and money by combining multiple orders into one shipment and one set of documentation to ensure the safe and simple delivery of all of your laboratory products from one dedicated supplier to any destination in the world.
Are you buying from more than one EU/UK supplier? We can offer you a reduction in packing, shipping and documentation charges for consolidation at our UK distribution centre in Cambridge.
Please contact the Export Team for further advice on our consolidation services (export@camlab.co.uk)
