Delivery Information & Charges
We offer rapid UK delivery services and fast cost effective European and Worldwide services. We provide various delivery options based on your requirements & location as well as the hazard class of the goods you are ordering. Information & pricing regarding the delivery services available can be found below.
Standard UK Delivery
Subject to stock availability (which is stated on the product page), items ordered online are usually dispatched for delivery by courier the next working day* if ordered before 2pm. Same day dispatch, as well as next working day delivery are not guaranteed - although once in transit, service is generally very consistent throughout mainland UK. Hazardous items are delivered at the same price and there is no extra charge for packing or paperwork, although some restricted chemicals are limited to licenced purchasers only. Deliveries to the Highlands and Islands and to Northern Ireland may take up to 72 hours from date of dispatch - please see the list of affected postcodes below.
Next Working Day* by Noon Delivery - UK only (exclusions apply)
Subject to stock availability, order online by 12pm for delivery before 12pm the next working day*. Some postcodes in the Highlands and Islands and in Northern Ireland are excluded - please see the list of affected postcodes below.
AB37-AB38, AB44-AB45, AB53-AB56, all BT postcodes, CA18-CA27, HS1-HS9, all IM postcodes, IV7, IV9-IV12, IV14-IV28, IV30-IV32, IV36, IV40-IV56, KA27-KA28, all KW postcodes, LA15-LA23, PA20-PA38, PA41-PA49, PA60-PA78, PA80-PA88, PH17-PH26, PH30-PH44, PH49-PH50, TR21-TR25, all ZE postcodes.
Some of our larger products will be delivered by specialist pallet carriers. Subject to stock availability, goods are usually delivered within 3 working days from date of dispatch.
Collection (UK only)
Although we do not have a trade counter, you can collect your order from our UK distribution centre in Cambridge for a small charge. After placing your order, we will contact you once your order is ready. NOTE: Chemicals may not be collected unless collecting with a valid Home Office licence.
UK Delivery Rates
Get our best value delivery rates when you order online, with prices starting at just £6.99
|Type pf Service/Parcel||Orders placed by Phone/Fax/Email/Post||Orders placed on Website|
|Standard UK Delivery
Small Parcel (0-2KG)
|Standard UK Delivery
Medium Parcel (2-7KG)
|Standard UK Delivery
Regular Parcel (7-30KG)
|Standard Highlands / Islands / NI Delivery
|£39.99||As per small, medium & regular
i.e. no surcharge
|Next Working Day* by Noon
|Standard UK Delivery
Large Parcel (30-50KG)
|Collection from Our UK Warehouse
(We will advise you when your goods are ready)
*Next Working Day Delivery: This service is not guaranteed and is subject to stock availability, excludes weekends and some postcodes (listed above). For more information regarding stock availability please click here ).
Standard EU Delivery
Subject to stock availability (which is stated on the product page), items are usually delivered to most European destinations in 3-5 working days.
Hazardous EU Delivery
Subject to stock availability (which is stated on the product page), hazardous items are usually delivered to most European destinations in 7-10 working days following completion of hazardous packing and production of necessary paperwork - as required by IATA, ADR or IMDG. For this reason Hazardous items have a different delivery price.
NOTE: If any of the items you are purchasing are hazardous, you should choose this option as your goods will require special packing and documentation which has a 100 Euro base charge. In this case it may be preferable to increase the size of your order to reduce the price per kilo overall.
EU Delivery Rates
The rates below are applicable to most European countries which are listed below. Please note that Switzerland and Turkey are not included in the European freight band as they require special documentation.
For Turkey and Switzerland and other countries not listed below you can request a quote. Simply complete your basket in the normal way and press 'QUOTE ME' at the delivery address tab and we the website will send an automated quote request to our sales office. Responses to quote requests made this way are normally a lot quicker.
Countries Included in the European freight tariff above:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
|Type pf Service/Parcel||Orders placed by|
|Orders placed on Website|
|EU Small Parcel (0-5KG)||£18.75||£14.99|
|EU Medium parcel (5-20KG)||£36.25||£28.99|
|EU Large Parcel (20-30KG)||£56.25||£45.00|
|EU Extra Large Parcel / Small Pallet
|EU Medium Pallet (50-100KG)||£248.75||£199.00|
|EU Large Pallet (100-150KG)||£298.75||£239.00|
|EU Extra Large Pallet (150KG+)||£498.75||£399.00|
We can quickly provide you with a quotation for international delivery. Simply click QUOTE ME to add items to a list for quotation. Then checkout using the QUOTE ME option. We will then receive your list of products and be able to quote you for the products, documentation and shipping.
Standard Worldwide Delivery
We engage the expertise of committed Couriers who provide door-to-door or door-to-airport services to facilitate international deliveries of parcels and small packages to over 200 countries.
We aim to provide quick and cost effective worldwide deliveries through trusted carriers who ensure that all export issues are resolved quickly and efficiently to minimise delays in getting your goods to you and your customers.
Subject to stock availability (which is stated on the product page), for international parcel delivery, items are usually delivered 7-10 days from receipt of payment (from receipt of Purchase Order for International Dealers).
Hazardous Worldwide Delivery
Subject to stock availability ( which is stated on the product page), hazardous items are usually delivered to most International destinations in 12-14 working days following completion of hazardous packing and production of necessary paperwork. This delivery time frame is also subject to UK customs checks ensuring that packing and paperwork are compliant with goods being exported and the destination country.
For this reason Hazardous items have a different delivery price.
A comprehensive, flexible and palletised service for sea or air freight to meet all forwarding options depending on country and shipping service requested. We aim to ensure timely delivery of your goods while keeping you informed at all stages and providing Proof of Delivery when goods have been delivered.
Please contact the Export Team for advice on rates as well as compliant shipping documentation and procedures (firstname.lastname@example.org)
We can also provide a full export consolidation and logistics service including all specified export documentation. This can save you valuable time and money by combining multiple orders into one shipment and one set of documentation to ensure the safe and simple delivery of all of your laboratory products from one dedicated supplier to any destination in the world.
Are you buying from more than one EU/UK supplier? We can offer you a reduction in packing, shipping and documentation charges for consolidation at our UK distribution centre in Cambridge.
Please contact the Export Team for further advice on our consolidation services (email@example.com)